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Don't take our word for it! Here's what our customers are saying about us...

These are all real, unsolicited comments from our customers!

April 10th, 2018

A REAL do what they say and say what they do Company. Thanks Jim for calling me back with the analysis on my regulators I sent in and giving me great options to go forward with the refurbishing decision.
This is a top notch company that is not to big to care about its customer base. They provided quick and knowledgeable customer service from my initial call in to receiving back my equipment all in just a few days. A great American company doing it they the way it should be done. You are my GO-TO Company without any doubt from here on out for my metal work equipment needs. Thanks again.

Jeff M.
Ret. US Army

Jeff from Raeford, North Carolina - United States
August 4th, 2017

Received my order today. Thank you for great service, and quick shipping. I will certainly recommend Regulator and Torch Exchange Inc. to anyone needing this service.

Bob from Brighton, Michigan
August 11th, 2016

I'd like to thank you for helping me get my torch back in working order .
Mr Billingsley was a pleasure to work with . parts were correct , affordable and sent quickly .”

Dave from Fredericksburg, Virginia - United States
August 13th, 2015

I talked to "Jim" earlier this week, he offered clarification on what I needed, and then I ordered 2 repair kits very late Tuesday night. The kits arrived today (Thursday, in the daily mail. WOW, great products , great price and excellent service.

Charles from Winchester, Tennessee
July 25th, 2015

Thanks for the quick service.........

Solomon from , United States
June 30th, 2015

Thanks for the great service. Once in a while I do business with a vendor who goes the extra mile: polished and cleaned gauge and thread protectors when I only asked for repair! I'm impressed.

Paul from Bonita, California
March 19th, 2015

Wow, you people are the best! I just got this e-mail and the package was at the mailbox already! Thank You for super fast shipping, I will spread the word and look forward to doing business again!

Victor from Central Valley, New York
March 11th, 2015

I just wanted to tell how impressed I am with the torches and regulators you rebuilt. They look and function like new! The work was done more quickly than I ever expected and your response and service are superb. There were no surprises and I think got more than I paid for.

David from Chandler, Texas
March 11th, 2015

My regulators were not repairable. R&TE offered me a good price on new ones. I was expecting to get the least expensive model for that price but I got a better, all metal model. Torch was rebuilt like new. I recommend.

Stephen from Edwardsville, Illinois - United States
February 11th, 2015

Received torch yesterday, looks brand new! Never expected it to come out so nice! Can’t wait to use it.

Dave from Milford, Connecticut
January 9th, 2014

I want to commend your company on such quick response, keeping the customer informed, and just plain old great customer service.

Soctt from Lehigh Acres, Florida
March 21st, 2013

I received my rebuilt VICTOR SR5 regulator today and I am very happy with your work. "Great Job". If I ever have and opportunity to spread the word, about your company and its services, I certainly will.
Thanks again.

JEFF from AVA, Missouri - United States
September 11th, 2012

I can't thank you enough for a such great job. If anyone is nervous about sending their regulators to you guys, they can relax - know their regulators will be in great hands at RTX!"

Brad from , California
August 16th, 2012

Got the parts today! Fantastic service!

Gilberto from , New Mexico
June 16th, 2012

Just a quick note about the oxygen regulator that you rebuilt for me last week. Great Job, everything exceeded my expectations the regulator works and even looks like new. I expected it to be cleaned and rebuilt with the new parts on the inside, but it came out of the box sporting a new paint job and polished brass, even new gauges as well. You said you would replace the lenses on the gauges but I never expected new gauges. "WHY CAN'T OTHER BUSINESSES OPERATE THE WAY YOU RUN YOURS?" Keep up the good work.

Richard from , Georgia
September 22nd, 2011

Cool Site!

Rob from , United States
August 6th, 2011

My hat is off to your atsute command over this topic-bravo!

Randi from , Tennessee - United States
November 30th, -0001

Thank you so much for your work! The torches came back beautiful, -I am very pleased!

Stuart from Antlers, Oklahoma
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